Video Visits for Your Convenience
Video Visits for Your Convenience
Mountainside Medical Center providers are excited to offer both video visits on demand and by appointment to individuals age 5 and older. Video visits are a great alternative to making a trip to our office – we bring our office to you! Connect with a provider from virtually anywhere using a computer or mobile device. It is easy, secure and convenient.
Video visits are not intended for emergencies. Please call 911 or go to an emergency room if you have an emergent health concern.
On-Demand Video Visits – See a Provider Now
When you’re sick and it’s urgent, waiting for an appointment or traveling to a clinic can be a pain. That’s why on-demand video visits with Mountainside Medical Center providers help you get the care you need, quickly.
Services
Our providers can treat a variety of common illness and conditions through on-demand video visits, such as:
- Seasonal allergies
- Minor injuries
- Eye irritation
- Stomach aches
- Colds & coughs
- Sinus infections
- UTIs & bladder infections
- Vaginal discharge/irritation
- Non-severe COVID-19 symptoms
- Earaches
- Rashes & skin conditions
- Flu
- Sore throats
Hours of operation
- Monday-Friday 8:00 a.m – 8:00 p.m.
- Saturday-Sunday 8:00 a.m. – 3:00 p.m.
How it works
On-demand video visits are similar to an urgent care, only virtual. Wherever you are, you can see a Mountainside Medical Center provider within about 30 minutes (wait times may vary depending on volume).
- Click the See a Provider Now button.
- Ensure you have strong internet connection.
- Complete the information required. After submitting your information, you will receive a notification via email or text providing next steps. Please expect at least 30 minutes for a provider to join the visit.
Billing
On-demand video visits are billed to the health insurance provider that is on file for you. Based on your plan, you may be billed for costs that they do not cover.
Video Visits by Appointment
Video visits by appointment are available for anyone scheduling with a Mountainside Medical Center primary care provider or specialist for routine annual exams, physicals, checkups and more. It’s just like a regular doctor’s appointment but from the comfort of home.
How to Schedule a Video Visit
Patients with a MyChart Account
Log in to your Mountainside MyChart account and select Visits > Schedule an Appointment.
Learn MoreNew Patients or Patients Who Do Not Have a MyChart Account
View instructions on how to schedule a video visit.
Learn MoreBilling
Video visits by appointment are billed to the health insurance provider that is on file for you. Based on your plan, you may be billed for costs that they do not cover.