Visiting Hours

We welcome visitors during our defined visiting hours.  As only one visitor is permitted to see the patient at a time, and our waiting area space is significantly reduced for social distancing, we encourage families to stagger their visits.  

For the safety of our patients and team members, visitor limitations are currently in place at Mountainside Medical Center.

Hospital & Same Day Surgery Patient-Centered Visitation Guidelines:

  • Non-COVID-19 patients are allowed one visitor at a time, unless the patient is a minor (both parents/guardians are permitted). Exceptions will be made in special circumstances as determined by the facility.
  • Visitation to COVID-19 patients is not permitted at this time.
  • All visitors must be 18 years of age or older.
  • Effective Monday, October 5th inpatient visitors are allowed from –1:00 p.m. – 5:00 p.m.; Monday - Sunday.  Inpatient visitors must enter through the Main Lobby.
  • Visiting in the Emergency Department is at the discretion of the clinical team. 
  • Visitors will be required to wear a mask, and other PPE as necessary, for the duration of their visit.
    • If visitor refuses to wear a mask or requested PPE, they will be asked to leave the facility.
    • Visitors must wear facemasks, covering nose and mouth, at all times within the facility.
    • Assistance with PPE will be provided as necessary.
  • Visitors must undergo symptom and temperature checks upon entering the facility. If they fail the screening, they will not be allowed to enter.
  • Visitors must perform hand hygiene before visiting a patient. Sanitizing foam or gel will be available.
  • Visitors must remain in the patient’s room (or Emergency Department bay) as much as possible throughout the visit, except when directed by hospital staff to leave for specific procedures.
  • Visitors may use the Gift Shop in the Main Lobby.
  • Visitors may not be present during procedures, or in the recovery room, except for:
    • Pediatrics
    • Childbirth
    • Patients with an intellectual, developmental or other cognitive disability
  • For same day surgeries, procedures or outpatient visits, patients are allowed one support person to accompany them to the facility.  All outpatient visitors will enter through the Harries Pavilion.
    • The support person may remain with the patient through initial registration process and may rejoin the patient for the discharge process.
  • 6 ft. social distancing must be maintained in any common areas such as waiting rooms, lobbies, etc.

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Visitors with these symptoms may have COVID-19 and should stay home to protect the safety of our patients and team members. You will not be allowed to enter the facility.

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Nausea or vomiting
  • Diarrhea

Please contact the Office of Patient Experience at 973-429-6298 if you have additional needs for extended visitation. These requests will be reviewed on a case-by-case basis.

Visitors will not be tested for COVID-19. Visitors will also need to provide their contact information in the event that tracing becomes necessary.

Phone and video calls to patients are welcome and encouraged.

To reduce the number of people in waiting areas and our hospital:

  • Phone and video calls to inpatients are welcome and encouraged. 
  • Partners in care and family members are welcome to drop off and pick up patients for surgical and ambulatory services.
  • Partners in care and family will be contacted via phone by the patient’s care team.