Visiting Hours

Mountainside continues to review visitation status weekly, and depending on prevalence of COVID-19 in the community and hospital conditions, visitation changes may occur.

Effective Monday, September 20, the hospital as at a modified yellow visitation status.  This means:

  • One visitor at time for non-COVID inpatients during visiting hours (12:00 p.m. - 8:00 p.m.)
    • Waiting space is limited.  To adhere with social distancing guidelines, please plan to stagger vistors' arrival to the hospital.
  • Multiple visitors for hospice/end-of-life patients, coordinated by Guest Services and the inpatient units
  • One visitor in Labor and Delivery; and one visitor (partner and one visitor) in Mother/Baby (postpartum). One doula (must be the same) during the patient's stay
  • One parent or guardian for minors
  • One visitor or guardian at a time for individuals with special needs
  • One visitor at a time for inpatient psychiatry patients (Adult Unit - Saturday and Sunday, 2:00 p.m. - 3:00 p.m.; Geriatric Unit - Tuesday and Thursday, 2:00 p.m. - 4:00 p.m.)

Emergency Department:

  • Visiting in the Emergency Department is limited to special circumstances, including but not limited to patients at the end of life, those with special needs and pediatric patients.
  • At the discretion of the clinical team, only one visitor (same person) per patient will be allowed at a time. This will be strictly enforced.
  • One parents or guardians of pediatric patients for the duration of the stay
  • One visitors, must be the same people, for patients with intellectual, developmental or other cognitive disbility for the duration of stay
  • One visitors for patients at end of life
  • Visitation may be limited or restricted at any time based on patient volume and acuity.
  • Visitor must be screened and temperature checked prior to entry to the building.
  • Visitors must wear a facemask, covering both the nose and mouth, throughout their time in the hospital.
  • Visitors must perform hand hygiene, using a foam dispenser, prior to visiting a patient.
  • Visitor information, including name and phone number, will be logged in the event that contact tracing is necessary.
  • Visitors in the ED must stay with the patient and are not permitted to walk around the ED

Visitation Guidelines:

  • Visitation to COVID-19 patients is not permitted at this time.
  • All visitors must be 18 years of age or older.
  • Inpatient visitors are allowed from 12:00 p.m. – 8:00 p.m.; Daily
  • Inpatient visitors must enter through the Main Lobby.
  • Visitors will be required to wear a mask, and other PPE as necessary, for the duration of their visit.
    • If visitor refuses to wear a mask or requested PPE, they will be asked to leave the facility.
    • Visitors must wear facemasks, covering nose and mouth, at all times within the facility.
    • Assistance with PPE will be provided as necessary.
  • Visitors must undergo symptom and temperature checks upon entering the facility. If they fail the screening, they will not be allowed to enter.
  • Visitors must perform hand hygiene before visiting a patient. Sanitizing foam or gel will be available.
  • Visitors must remain in the patient’s room as much as possible throughout the visit, except when directed by hospital staff to leave for specific procedures.
  • Visitors may not be present during procedures, or in the recovery room, except for:
    • Pediatrics
    • Childbirth
    • Patients with an intellectual, developmental or other cognitive disability
  • For same day surgeries, procedures or outpatient visits, patients are allowed one support person to accompany them to the facility.  
  • All outpatient visitors will enter through the Harries Pavilion.
  • The support person may remain with the patient through initial registration process and may rejoin the patient for the discharge process.
  • 6 ft. social distancing must be maintained in any common areas such as waiting rooms, lobbies, etc.
  • Patients with disabilities such as altered mental status, physical, intellectual or cognitive disability, communication barriers or behavioral concerns, who need assistance from a support person due to the specifics of their disability will be permitted to have such an individual with them. Support persons will be required to comply with safety measures as directed by the facility.
  • Please note, our cafeteria is currently closed to visitors due to social distancing requirements.  Vending machines are available on many floors.

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Visitors with these symptoms may have COVID-19 and should stay home to protect the safety of our patients and team members. You will not be allowed to enter the facility.

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Nausea or vomiting
  • Diarrhea

Please contact the Office of Patient Experience at 973-429-6298 if you have additional needs for extended visitation. These requests will be reviewed on a case-by-case basis.

Visitors will not be tested for COVID-19. Visitors will also need to provide their contact information in the event that tracing becomes necessary.

Phone and video calls to patients are welcome and encouraged.

To reduce the number of people in waiting areas and our hospital:

  • Phone and video calls to inpatients are welcome and encouraged. 
  • Partners in care and family members are welcome to drop off and pick up patients for surgical and ambulatory services.
  • Partners in care and family will be contacted via phone by the patient’s care team.

Visitors shall not be restricted, limited or otherwise denied on the basis of: sex/gender, race, age, religion, ethnicity, disability, diagnosis, creed, color, national origin, nationality, marital status, domestic partnership status, affectional or sexual orientation, gender identity and expression, military service, ability to pay or source of payment, in sum or substance, any other category protected by state or federal law.